Major Responsibilities

Develop, maintain and provide internal user service and support for the Company's network.
Oversee and develop operation of network.
Trouble shoots and resolves internal user issues.
Ensure effective communication, coordination, support and problem resolution with the IT Officer on all technical computer operations.
Regular direct review with IT Officer on project development and progress
Provide company liaison with software developers and all other external suppliers.
Maintains  departmental/technical documentation
Software installs/backups
Provides EDI support
Other duties as assigned

Qualifications

Education

Degree or College Diploma in a relevant field
Industry sponsored courses, i.e. Microsoft Networking, MS Exchange, would be a strong asset.

Knowledge of Industry

A sound understanding of the system needs for an Insurance/Financial Services company preferred.
Knowledge of basic insurance principals, overages and processes preferred

Prior Experience

Minimum 2 years in a systems administration/analyst role preferred
Interpersonal and Business

Ability to work independently, efficiently and productively
Strong Analytical and problem solving skills
Good business oral and written communication skills.
Ability to convey technical material and concepts to business groups
Ability to prioritize projects and to manage multi task schedules.
Demonstrated willingness work in a collaborative work environment

Task Description for Systems Administrator II

Duties:

Under the direction of the Information Technology Officer, this full-time position will include supporting & maintaining the network infrastructure, user support, technical documentation, and EDI support.
The successful candidate will have a college diploma in computer science preferably with 2 years of practical work experience in a Microsoft environment.
This position requires a detail oriented individual with strong systems analysis skills and who perform work accurately & efficiently in a team environment.  Excellent interpersonal, oral and written communication skills are essential for this position.

When applying to our Company, you may apply in confidence to:

The Corporate Secretary

Grenville Mutual Insurance Company

PO Box 10 3005 County Road 21

Spencerville, Ontario K0E 1X0
Email: dianec@grenvillemutual.com

Please review our Company Code of Conduct and Credo